Ricky Evans Motorsport are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Ricky Evans Motorsport
Unit 11 Claymore, Roman Park, Tame Valley Industrial Estate, Tamworth, Staffs, B77 5DQ. United Kingdom
Phone: 01827 283688
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information over the Internet or separately.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling Because of the fragile nature of glass when you receive your order you must notify us within 24 hours by email if there is a problem. We also require a digital picture via email within 3 days showing the damage along with our stickers on the product and also the packaging that it arrived in. We cannot except any claims after this time.|
|Delivery Schedule We aim to deliver your order as soon as possible. We will normally send your order to you in 3 business days. International orders are generally received in under 7 days. At busy holiday times we reserve the right to deliver your items buy a service other than the one specified|
|Back Orders If your item is not in stock, we will back order for you. You will always be contacted with the option to cancel your order if you would rather not wait or in case you need to change your shipping method.|
|Tax Charges For orders made from the UK or the European Union, 20% VAT is added. Orders are VAT free subject to validation of a VAT number.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee All of our heated windscreens come with a 90 day guarantee on the heated elements as long as the fitting guidelines we have outlined have been followed.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01827 283688 (International +441827 283688) or write to us at the address above.|
Ricky Evans Motorsport do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|